Terms of service

1. Provider

The service is provided by Panzerotti OÜ, registry code 17345602, VAT EE102920279, with registered office at Tööstuse tn 75-71, Põhja-Tallinna linnaosa, Tallinn, Harju maakond, 10416, Estonia. Contact: hello@panzerotti.be.

2. Website use

panzerotti.be is an informational website for a business-to-business audit service. You may browse it and contact us about a potential engagement. You must not interfere with the website, attempt unauthorised access, scrape it in a way that harms availability, or use it for unlawful purposes.

3. Service description

Panzerotti provides external audits of public website pages. A typical engagement includes:

• a dated baseline audit covering performance, technical SEO, and AI answer visibility checks;
• a report that ties findings to source URLs, page elements, metrics, tool output, or page text;
• optional implementation of agreed fixes where Panzerotti can stand behind the change;
• a rescan against the same checks to show what changed and what still needs work.

The first audit is designed to run from the outside against public pages. It does not require analytics login, customer account access, or engineering support unless separately agreed.

4. Client responsibilities

When you ask Panzerotti to audit a website, you confirm that:

• you have authority to request checks on the submitted public URL and related public pages;
• the information you provide is accurate and does not infringe third-party rights;
• you will not send passwords, private customer data, analytics exports, or confidential datasets unless we have agreed the scope and safeguards in writing;
• you remain responsible for approving changes, publishing changes, and deciding how to use audit findings in your business.

5. Deliverables and timing

Deliverables, timing, fees, and scope will be set out in a written proposal, order form, statement of work, or email confirmation. Unless agreed otherwise, deliverables are provided in English and are based on the pages, tools, and checks available at the time of the audit.

Performance tools, crawlers, search systems, and AI systems change over time. A finding or score is a dated reading, not a permanent rating or a promise of future ranking, traffic, quotation, indexing, conversion, or revenue.

6. Fees and payment

Fees are agreed in writing before paid work begins. Unless agreed otherwise, invoices are payable within 30 days of invoice date. Prices are exclusive of VAT and other applicable taxes. For eligible business customers with a valid EU VAT number, reverse charge rules may apply.

7. Fix and implementation work

If Panzerotti performs fixes, the agreed fix list defines the scope. Implementation may include schema markup, content structure, offer copy, performance improvements, crawl blockers, or accessibility blockers. Panzerotti may decline fixes that would be misleading, unsupported, unsafe, outside scope, or not appropriate for the website.

You are responsible for backups, release approval, and any environment access you grant. Unless separately agreed, Panzerotti does not operate your production systems on an ongoing basis.

8. Intellectual property

You retain ownership of your website, content, brand materials, and data. Panzerotti retains ownership of its methods, templates, tools, know-how, and pre-existing materials. Unless agreed otherwise, paid audit reports and agreed implementation outputs may be used by the client internally for the audited website and related business decisions.

9. Confidentiality

Each party must protect non-public information received from the other party and use it only for the agreed engagement. Confidentiality does not apply to information that is public, independently developed, already known without restriction, or required to be disclosed by law.

10. Privacy and data protection

Panzerotti handles personal data as described in the Privacy policy. If an engagement requires Panzerotti to process personal data on your behalf beyond the public-page audit scope, the parties may need a separate data processing agreement before that work begins.

11. No guarantee of third-party outcomes

Panzerotti does not control search engines, browser vendors, PageSpeed tooling, AI systems, social platforms, or other third-party systems. We do not guarantee rankings, traffic, inclusion in AI answers, social previews, conversion rates, or commercial results.

12. Liability

Nothing in these Terms limits liability that cannot be limited by law. To the extent permitted by law, Panzerotti is not liable for indirect, incidental, special, consequential, or punitive damages, loss of profits, loss of revenue, loss of goodwill, or business interruption. Any liability for a paid engagement is limited to the fees paid for the specific engagement giving rise to the claim, unless a written agreement states otherwise.

13. Governing law

Unless a written agreement states otherwise, these Terms are governed by the laws of Estonia. The courts of Estonia have jurisdiction, subject to any mandatory rights that cannot be excluded by agreement.

14. Changes

We may update these Terms as the service develops. The updated version will be posted on this page with a new date. Changes do not alter a signed order or statement of work unless the parties agree in writing.